(1) For the purpose of this policy: (2) This policy covers the installation of software onto servers or workstations in student computing labs of Southern Cross University at Lismore and Tweed-Gold Coast campuses. The Coffs Harbour Education Campus shared student computing labs are covered by a separate SLA. (3) This Policy has been developed for Southern Cross University and forms part of the SCU Policy Library. (4) The purpose of this policy is to set out guidelines, governance, code of practice and acceptable use of software in the University's student computing labs. (5) This Policy applies to: (6) Software is the computer coded instructions, or programs, given to the computer. Software is classified into two broad categories, the operating system (for example, Windows XP) and the application programs (for example, a web browser, a word processor, spreadsheet, others). (7) The University requires, where possible the use of standard software to minimise costs, enable the provision of effective support and provide compatible software throughout the University. (8) This Policy addresses detail necessary for the overall Installation of Software into Computing Labs Policy to operate effectively. It covers the areas of: (9) A range of software is available to staff and students as negotiated by Technology Services with the licensed vendors. (10) This software is available to SCU staff and students only and it is illegal to duplicate this software or make such software available to persons not affiliated with the University. If software is provided for use on personal computing equipment, this software must be removed once the staff member or student is no longer affiliated with the University. (11) Technology Services develops, maintains and publishes a Standard Operating Environment (SOE) for use on University computing equipment. (12) The University reserves the right to install mandatory software on all computing equipment. All SCU computers must have anti-virus software, automated updates and remote support utilities. (13) All requests for the installation of software in the general purpose computing labs must be made through Technology Services (Refer to Section 4- Procedures). (14) A user must abide by all software license agreements. The University is committed to ensuring that the use of software abides by all relevant legislation. (15) Software cannot be placed on a server or a network where it would be available to non-licensed users for use or copying. (16) Unauthorised placement of software on a network or server may allow a breach of copyright or license agreement. (17) Southern Cross University staff and students shall not download or upload unauthorised software over the Internet as it is a breach of the Copyright Act 1968. (18) Southern Cross University staff and students are not permitted to use SCU software for personal business or personal gain. (19) Personally owned software must not be installed on University equipment unless authorised by Technology Services. (20) Licenses for such software must be kept with the equipment, upon which it is being used, at all times. (21) Students shall not install software on student computer lab equipment. Only authorised personnel are allowed to install software on University computers. Violations may result in disciplinary action as outlined in the University's Computing Conditions of Use Policy, Part I, clauses (49) to (51) on Non Compliance. (22) All software master copies and license certificates will be kept in a secure location and will only be accessible to authorised personnel. In the case of individually licensed software, the licence must be located with the equipment. (23) For the purpose of compliance with Copyright legislation and licensing agreements, the University reserves the right to audit and remove software from any University owned computer. (24) Southern Cross University staff or students learning of any misuse of software or related documentation within the University shall notify their Head of Work Unit and/or the Director, Technology Services. All Southern Cross University employees have an obligation to help ensure that the University does not become involved in any possible copyright or license breaches. (25) All Southern Cross University employees have an obligation to comply with University policy. Any violations of this policy should be reported to the Director, Technology Services. (26) Violations of the Policy may result in disciplinary action and/or a criminal prosecution as outlined in the University's Computing Conditions of Use - Non Compliance section. (27) Technology Services will support all software listed on the University's Standard Operating Environment. (28) For further advice and assistance, please contact the relevant IT Service Desk. (29) The Client Services Manager will review the policy periodically to ensure it remains valid and consistent. (30) The Director, Technology Services, is responsible for ensuring that the policies for installation of software into student computing labs is observed with regard to the facilities under the control and management of Technology Services. (31) The Executive Director, Corporate Services will recommend to the University Executive appropriate policy to meet the legislative and operational needs of the University. (32) The Head of each Faculty/School/Department/Centre and Directorate is responsible for providing education and awareness to ensure that all staff associated with their area complies with the Policy for Installation of Software in Computing Labs. (33) Any request for the installation of software onto University servers or workstations in the student computing laboratories must abide by the following criteria: (34) Technology Services staff must have all available resources, authority and time necessary to complete any software installation. (35) Technology Services staff must follow the following criteria for any request to have software installed in the student computing laboratories in order to avoid time delays and other potential obstacles. (36) The requestor is to notify Technology Services in writing of any failure of a software component after acceptance testing. Technology Services staff will indicate an approximate time for assessment of this job after considering the urgency and other priorities. Failure of installed software must be considered as a new job as a remedy may require considerable time and resources. (37) The installation of new modules of previously installed software is to be considered as a new job request and will follow the same guidelines. New modules of software can require the same amount of time and planning as new software.Computer Lab Software Installation Policy
Section 1 - Definitions
Top of PageSection 2 - Policy Statement
Part A - Policy Declaration
Part B - Policy Description
Objectives
Scope
Part C - Content and Implementation
Part D - Access and Availability
Site Licensed Software
Standard Operating Environment
Mandatory Software
Software for Student Labs
Software Use
Software Installed/Stored on Shared Resources
Uploading or Downloading of Unauthorised Software
Software use for Commercial or Profit activities
Personally Owned Software
Students Installing Software
Security
Management and Monitoring
Misuse of Software
Policy Violations - University Action
Support
Advice and Assistance
Top of PageSection 3 - Responsibilities and Approvals
Section 4 - Procedures
Part E - Software Installation Request Procedure
Part F - Delivery of Installation Request
Part G - Post Acceptance Testing Issues
Software Failure
Installation of Extra Modules of Previously Installed Software
View Current
This is not a current document. It has been repealed and is no longer in force.